联系我们

使用、充值或账号方面的问题,欢迎通过邮件联系我们。

客服邮箱apiiaaione@icloud.com
回复时间1–2 个工作日内(新加坡时间,周一至周五)
公司名称IAAI NEXUS PTE. LTD.
注册编号(UEN)202648683R
注册地址3 Gambas Crescent, #04-01, Nordcom One, Singapore 757088
产品IAAI · go.qoely.com

来信时请附上

  • 你的注册邮箱;
  • 充值或付款问题:订单号(在“我的 → 余额充值 → 充值记录”中查看)、付款时间、金额和付款截图;
  • 使用问题:发生时间、使用的模型或角色,以及问题截图。

退款规则请见退款政策。很多常见问题也可以在 App 的使用说明(聊天侧栏 IAAI 旁的问号)中找到答案。

Contact

For help with using IAAI, top-ups or your account, email us.

Support emailapiiaaione@icloud.com
Response timeWithin 1–2 business days (Singapore time, Monday to Friday)
CompanyIAAI NEXUS PTE. LTD.
Registration no. (UEN)202648683R
Registered address3 Gambas Crescent, #04-01, Nordcom One, Singapore 757088
ProductIAAI · go.qoely.com

Please include

  • Your account email;
  • For payments: the order number (in “Me → Top up → Top-up history”), payment time, amount and a payment screenshot;
  • For other issues: when it happened, the model or character used, and a screenshot.

See the Refund Policy for refund rules. Many common questions are answered in the app's guide (the question mark next to IAAI in the chat sidebar).